Legal

1. Business details

• Trading name: Álom
• Operator: Kia Bako-Kirkpatrick, sole trader
• ABN: 46 198 970 748
• Location: Inglewood, Perth, Western Australia
• Email: hello@alom.com.au
• Phone: 0467 474 210

2. Our legal documents

These documents apply together:

• Privacy Policy: how we handle personal information. We do not sell your data.
• Terms of Service: the terms for quotes, projects and website use.
• Refund Policy: our no refunds policy and the exceptions.

If they ever conflict, a signed agreement between you and us comes first, then the Terms of Service, then this page.

3. Copyright

Copyright © 2026 Álom. All text, photography, video, design and code on this website belongs to Álom or is used with permission. You may link to our pages and quote short extracts with credit. Please do not copy, republish, scrape or use our content commercially without our written permission. Photos and videos of clients and members of the public are used with permission and must not be reused.

4. Brand and client names

The Álom name and logo are our brand. Please do not use them in a way that suggests we endorse you without our permission. Client names, logos and websites shown in our work belong to their owners and appear with their permission.

5. General information only

The information on this website is general. It is not legal, financial, medical or other professional advice, and you should check it against your own situation before acting on it. Search engines and AI assistants change often, so information about SEO and AI search may go out of date.

6. Case studies and testimonials

Case studies and testimonials are published with the client’s permission and show what happened for that client. They are not a promise that you will get the same result. Where we report a measured result, such as an AI search test, it is accurate for the date and method stated and may change over time.

7. Third party content and links

This website links to and embeds content from other parties, including Vimeo, Google and social media. We are not responsible for their content, availability or privacy practices.

8. Accuracy and availability

We take care to keep this website accurate, but it may contain errors or be unavailable from time to time. We may change or remove content without notice.

9. Accessibility

We want everyone to be able to use this website. If something is hard to read or use, email hello@alom.com.au and we will help and fix it where we can.

10. Consumer law and complaints

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law, and nothing on this website limits them. If you have a complaint, email hello@alom.com.au and we will reply promptly. If you are not satisfied, you can contact:

• Consumer Protection, Department of Mines, Industry Regulation and Safety (Western Australia): commerce.wa.gov.au/consumer-protection
• Australian Competition and Consumer Commission: accc.gov.au
• Office of the Australian Information Commissioner (privacy complaints): oaic.gov.au

11. Governing law

These legal documents and this website are governed by the laws of Western Australia, and the courts of Western Australia have non exclusive jurisdiction.

12. Changes

We may update this page and our other legal documents. The date at the top shows when this page last changed.