Last updated 10 October 2026
This policy explains what personal information Álom collects, why we collect it, who sees it and how you can control it. It is written in plain language on purpose.
Álom is a trading name of Kia Bako-Kirkpatrick, a sole trader based in Inglewood, Western Australia (ABN 46 198 970 748). In these documents, “Álom”, “we”, “us” and “our” mean that business.
You can contact us at hello@alom.com.au or on 0467 474 210.
Álom is a small business. Whether or not the Privacy Act 1988 (Cth) applies to us, we handle personal information in line with the Australian Privacy Principles in that Act. We also follow the Spam Act 2003 (Cth) and the Australian Consumer Law, and this policy is governed by the laws of Western Australia.
Information you give us:
Information collected automatically when you visit this website:
Information from our work: if you give us access to your website, hosting, Google or social media accounts, we use that access only to do the work, and we ask you to remove it when the work is finished. Photos and video we take for clients may show people (see section 8).
We do not ask for sensitive information such as health details, and we ask that you do not send it to us. We do not store card numbers on this website.
We only send marketing emails if you ask for them or give us your consent, and every marketing email has an unsubscribe link. We do not use your information for automated decisions about you.
We do not sell, rent, trade or give your personal information to anyone for their own marketing. We do not build advertising profiles of you to sell. The only people who handle your information are the service providers in section 6, and only so that we can do our work.
We share information only with service providers who help us run the business, and only what they need:
We may also disclose information if the law requires it, or to protect our rights or someone’s safety.
Some of these providers store information outside Australia, including in the United States. We choose reputable providers and share only what is needed. By sending us your information you accept that it may be handled in this way.
This website uses cookies and similar technologies to make the site work, to measure how it is used and to measure our advertising. We use Google Analytics to count visits and see which pages are useful. Google acts as our service provider for this.
We also use the Meta pixel, from Meta (Facebook and Instagram), to measure how well our ads on those platforms work and to understand what people do after they click an ad. The pixel may collect your IP address, device and browser details, the pages you view and actions such as clicking a booking button or sending an enquiry form. Meta handles that information under its own privacy policy, and we use the results to improve our advertising.
You can block or delete cookies in your browser settings, and you can use Google’s opt out browser add on for analytics. You can control the ads you see and how Meta uses your information in your Facebook and Instagram ad preferences. If you block cookies, some parts of the site may not work properly.
Videos from Vimeo and links to social media sites may set their own cookies when you use them. Those companies have their own privacy policies.
We take photos and video for clients at events, shoots and venues. We do this with the permission of the client who booked us, and our client terms require them to get any consents needed from the people involved.
If you appear in an image and want it removed from our website or social media, email us and we will take it down promptly. We publish portfolio work and case studies only with the client’s permission.
We take reasonable steps to protect personal information from misuse, loss and unauthorised access. We limit who can see it and we keep software up to date. No system is perfectly secure, so we cannot guarantee absolute security.
If a data breach is likely to cause you serious harm, we will tell you and, where the law requires it, the Office of the Australian Information Commissioner (OAIC) as soon as we reasonably can.
Financial records are kept for at least five years, as Australian tax law requires. Other personal information is kept only as long as we need it for the purposes above, then deleted or de identified.
You can ask us to:
Email hello@alom.com.au. We may need to confirm who you are first. We will reply within 30 days where we can. If we cannot give you access or make a change, we will tell you why in writing.
If you have a privacy concern, email hello@alom.com.au and we will acknowledge it promptly and reply in writing within 30 days. If you are not happy with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au or on 1300 363 992.
Our services are for businesses and adults. We do not knowingly collect personal information from children through this website.
This website links to other websites, including social media and client websites. We are not responsible for their content or privacy practices.
We may update this policy. The date at the top shows when it last changed. If we make a significant change, we will say so on this page.
Álom, Inglewood, Western Australia. Email hello@alom.com.au or call 0467 474 210.